About Mr. Rooter Plumbing of Charlotte

Why Mr. Rooter is the Best Plumber in Charlotte

From the time you contact Mr. Rooter of Charlotte, you’ll recognize a difference in our service. Earning the title of the best plumber in Charlotte is something we strive to earn everyday with each customer. There are no standard jobs or one-size-fits-all solutions from our Charlotte plumbers.

When you’re in need of a reliable plumber, we know the call is usually out of a need, even an emergency, so the situation can already be stressful. Depending on a local plumber only to discover they take days to complete the job and suddenly find reasons to tack on additional fees can turn a plumbing problem into a homeowner’s nightmare.

Learn more about Mr. Rooter Plumbing of Charlotte:

Why Mr. Rooter is the Best Plumber in Charlotte

Our Service Philosophy

At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous.

We Live Our Code of Values By R.I.C.H.

Respect

Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.

Integrity

Making only agreements we are willing, able and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: "Above the line…"
Communicating openly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone that we would not say to him or her.

Customer Focus

Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customers' needs in every situation.

Having Fun In The Process!

Looking for opportunities to make tasks fun and spread joy.

Mr. Rooter Provides the Best Customer Service

The professional plumbers with Mr. Rooter will rush to your home or business anytime you need us. We understand that plumbing issues that appear to be small can do significant damage in a short amount of time. Our technicians come equipped to handle any job and Mr. Rooter Plumbing stands behind every service we provide and guarantees all workmanship and parts.

Friendly, supportive customer service is what sets us apart as Charlotte’s best plumber. We take pride in knowing you’ve chosen us to handle a frustrating situation at your home or business. Our Charlotte plumbers can handle burst pipes, severe clogs, backups, flooding and more. If you are dealing with water damage or a failed plumbing system, we will provide you with the restoration services that you are seeking.

We Prioritize Our Customers

We place the priority on putting you in control of your plumbing services. Once we've identified the source and extent of the damage, we let you know exactly what it is. Our expert plumbers will give you the information you need to make a well-informed decision. Our repairs will include preventative techniques to ensure the problem doesn’t catch you off guard again.

Your Top Rated Charlotte Plumber

Mr. Rooter is available around the clock, serving the Charlotte area with emergency plumbing services. Whether you call our team in the middle of the day or over a holiday weekend, you will receive the same trustworthy service you’ve come to expect from the Mr. Rooter name.

The best plumber in Charlotte is just one call away. Contact our team to see how we can help improve your plumbing system.

Our Blog

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4 Ways to Unclog a Toilet That Won't Drain

There’s never an appropriate time for your toilet to clog. Whether you’re at a holiday dinner, family gathering, or ho

How to Block a Bathtub Drain Without a Plug

There are few things as relaxing as soaking in a hot bath after a hard day of work. However, that joy can turn into frustration when you realize you don’t have a bath stopper or it’s no longer doing its job.

How to Clean a Smelly Drain

There are few instances where you’ll put on your investigative hat faster than when you smell something stinky in your kitchen or bathroom. After ruling out people, pets, and trash cans, there’s often only one possible offender: stinky drains.

Expert Tips

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Determining Plumbing Service Costs

In our years of experience, we have found that our customers prefer an accurate price based on their exact plumbing problem. Most phone quotes are subject to change once the service technician sees the job. We don't think that is fair to you. By allowing us to diagnose your plumbing problem in person, you will know exactly what it will take to get the job done.

How Much Is a Plumbing Inspection?

A typical plumbing inspection can vary in price depending on the size of your home or property. With Mr. Rooter®, an in-home inspection is completely free with repair or any other type of plumbing service. This includes an in-depth inspection from a trained and licensed plumbing professional.

10 Common Water Heater Problems + How To Fix Them

Water heaters are essential for your home, providing warm showers, clean dishes, and sanitized laundry. When water heaters malfunction, it can disrupt your daily routine. Some of the most common signs that a water heater is not working are a strange odor, a leaking water tank, low water pressure, and a noisy water heater.

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