We provide a full-spectrum emergency plumbing service to deal with all plumbing emergencies, including:
- Shutting off your main water line and repairing leaking/burst pipes
- De-clogging shower, toilet, and sink drains
- Detecting hidden leaks using state-of-the-art detection equipment
- Restoring functionality to water heaters
- Fixing sump pump malfunctions and basement floods
Fast Emergency Service for Rochester Homeowners
Our emergency plumbers in Rochester, NY, have over 20 years of experience working with homeowners, and we’ve dealt with innumerable issues across all property types in that time. Whether you live alone in a small apartment, own a large family home, or are a property manager with a large portfolio, contact us for assistance.
Light Commercial Emergency Plumbing Support
A plumbing emergency in the home often means cold showers, wet floors, and a scramble to use neighbors’ toilets, showers, and appliances. In a business, it’s a different story, with minor frustrations becoming major disruptions that seriously impact your bottom line.
Our emergency plumbing service will fix those issues with minimal disruption. We can work around your business activities or schedule a repair at a convenient time, and we assist most businesses in the city, including offices, restaurants, retail properties, medical facilities, and more.
Emergency Plumbing Service Areas
Mr. Rooter® covers all of Rochester and some surrounding areas, including Brighton, Greece, Henrietta, Webster, Pittsford, and Irondequoit. If you have a home or business in the area, get in touch, and we’ll take it from there.
What to Expect During an Emergency Call
Whether it’s an emergency toilet repair or an emergency leak repair, everything starts with a simple phone call or online booking.
Explain your issue to our experts, and we’ll immediately dispatch technicians to your location, giving you an estimated time of arrival and assisting with water shut-offs and other safety protocols.
Once the technician arrives, they’ll assess the situation and diagnose the problem using an array of tools, including cameras to inspect piping and detection tools to find hidden leaks.
You’ll then be quoted a price for repair. This will not change—you only pay what you see and not a cent more. On completion, the technician will make sure everything works as it should and clean up after themselves. If, for some reason, you’re not happy with the job, our Neighborly Done Right Promise® means we’ll always return to remedy the issue and ensure you’re 100% happy.