Customer Reviews for Plumbing Service in Traverse City, MI
- Lisa C.via Google
- Monica N.via Google
“Can't remember workers name but he did an excellent job. Very professional friendly. Very happy with results.”
Owner Response:
“Hi Monica, thank you for taking the time to leave a review. We're glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again choosing Mr. Rooter Plumbing and have a great day!”
- Steve G.via Google
Owner Response:
“Hi Steve, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Matt S.via Google
“Quick professional install of a toilet in master bathroom. Scheduling was quick and easy. Plumbers were helpful and made recommendations. 5 star recommend.”
Owner Response:
“Hi Matt, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!”
- Kelly H.via Google
“Very knowledgeable, friendly technicians! They went the extra mile- I highly recommend!”
Owner Response:
“Hi Kelly, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!”
- Michael M.via Google
“I love using this company they seem to have good fare prices”
Owner Response:
“Hi Mike, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your plumbing and drain repair needs in the future. Thank you for choosing us!”
- Norbert B.via Google
“Weee able to clear kitchen sink drain. Price seemed a little high for service performed.”
Owner Response:
“Hi Norbert, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!”
- Jim K.via Google
“Great work and great guy !”
Owner Response:
“Hi Jim, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!”
- Larry S.via Google
“Nate Crosby, service technician at Mr. Rooter is an excellent plumber and fixed my problem very quickly, professionally and with great courtesy. I highly recommend calling Mr. rooter for your plumbing needs.”
Owner Response:
“Hi Larry, thanks for your review and for choosing Mr. Rooter Plumbing! We are so grateful that you gave us a chance.”
- Mike S.via Google
Owner Response:
“Hi Mike, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The Mr. Rooter team will be happy about your feedback. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We really appreciate it. Thank you again for choosing Mr. Rooter Plumbing.”
- Amy S.via Google
“Excellent experience! Phone was answered quickly, text sent to confirm appointment and the service was on-time and excellent. We will use Mr. Rooter from now on.”
Owner Response:
“Hi Amy, thank you for leaving this review for Mr. Rooter Plumbing and our team. We're grateful for your support, and we're glad to see that you were satisfied with our services. Thanks again for choosing us, and have a great day!”
- Debbra I.via Google
“Very informative about what to be done . Cleaned after himself. Took photos to show what was done. Great personality”
Owner Response:
“Hi Deb, thank you! We appreciate you leaving a review, and we're happy to see that you had a great experience with Mr. Rooter Plumbing and our team. Thank you for choosing us!”
- Saravia Google
“Corey was on time, quickly assessed the issue, offered solutions then got right to work. He was very knowledgable, friendly and courteous. It was a stressful issue and I had to take care of it while working from home and taking care of my son, but he made it a breeze!”
Owner Response:
“Hi Sara, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next plumbing or drain problem to tackle.”
- Janicevia Google
“Exceptional service. Knew how to fix our issue! Thank you.”
Owner Response:
“Hi Janice, thank you for leaving this review! It’s great to see that you had a positive experience with Mr. Rooter Plumbing, and we're glad that we could provide satisfying service for your plumbing and drain needs. Thanks again for choosing us and have a great day!”
- John O.via Google
“Top-shelf, friendly service, by their Corey, in doing our water heater installation. Very professional. Very pleased!”
Owner Response:
“Hi John, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!”
- Peggy M.via Google
“Caleb was great. He’s customer service explained everything!!! Great customer service. Would highly recommend him.”
Owner Response:
“Hi Peggy, thank you for your review! We're glad to hear that you enjoyed your experience with Mr. Rooter Plumbing. Thanks again for choosing us and have a great day!”
- Frank M.via Google
“Very knowledgeable and explained what he saw on the camera, as well as best next steps”
Owner Response:
“Hi Frank, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Jeff L.via Google
“Nathan Crosby came out to determine why we had a drain backup whenever our water softener discharged. Using a camera he quickly diagnosed the problem as a belly in the line under the house. He also provided a cost effective solution that avoids having to dig up the floor of the house to access the line. He was professional, experienced and a pleasure to work with. We will be using his company to implement the solution.”
Owner Response:
“Hi Jeffrey, thanks for taking a few minutes to provide us with your feedback! Our team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Michael P.via Google
“You guys are excellent. Arrived early and my tech was friendly and did an amazing job!! We discovered the fiber optic line they just put in went through my sewer line.”
Owner Response:
“Hi Michael, thank you for taking the time to leave a review. We're glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again choosing Mr. Rooter Plumbing and have a great day!”
- Doug R.via Google
Owner Response:
“Hi Douglas, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won't hesitate to let us know how we can serve you in the future.”
- Nick J.via Google
“"Nate" was punctual, efficient, friendly, professional. Answered all my questions kindly and finished the job with attention to detail (and clean, too!). Also, gave me good advice for future prevention of blockage.”
Owner Response:
“Hi Nicholas, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Dennis L.via Google
“Nathan was prompt and courteous”
Owner Response:
“Hi Dennis, thank you! We appreciate you leaving a review, and we're happy to see that you had a great experience with Mr. Rooter Plumbing and our team. Thank you for choosing us!”
- Bob D.via Google
“Caleb did an amazing job. He is a thorough, professional, very nice young man. You are very lucky to have him on your team!!!”
Owner Response:
“Thank you for your wonderful feedback, Bob! We’re thrilled to hear that Caleb made such a positive impression. His professionalism and dedication are truly valued. We appreciate you taking the time to share your experience! Thank You! Mr Rooter Team ”
- Douglas T.via Google
Owner Response:
“Thank you for the fantastic 5-star rating! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future! Thank You! Mr Rooter Team ”
- Mike S.via Google
“Caleb was awesome. He diagnosed the problem, solved it quickly and efficiently. Polite, respectful and answered all my questions professionally. Would highly recommend.”
Owner Response:
“Hi Michael, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!”
- Scott S.via Google
“Very professional prompt service. Nate is a real pleasure to deal with!”
Owner Response:
“Thank you for your kind words! We're thrilled to hear that you had a positive experience with our prompt service and that Nate could assist you so well. We appreciate your feedback and look forward to serving you again in the future! Thank You! Mr Rooter Team ”
- Stephanie H.via Google
Owner Response:
“Hi Stephanie, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!”
- Marshall W.via Google
“The service tech Nate was awesome! Quick results on a Sunday.”
Owner Response:
“Hi Marshall, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!”
- Nathan C.via Google
Owner Response:
“Hi Nathan, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Virginia H.via Google
“My plumbing tech was knowledgeable and efficient. The problem was solved in less than an hour and on the same day I called. You have a very happy customer!”
Owner Response:
“Hi Gin, thank you for your review! We're glad to hear that you enjoyed your experience with Mr. Rooter Plumbing. Thanks again for choosing us and have a great day!”
Why Choose Us?
“Mr Rooter responded quickly and was able to get on site next day. Corey and Pedro were exceptionally friendly and engaging. They found the problem and submitted a quote immediately. Highly recommend them at this point… More to come after the work is completed.”
Owner Response:
“Hi Lisa, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Rooter Plumbing team. We look forward to serving you again for all your plumbing and drain cleaning needs.”